Desktop Support Technician

Southern Virginia University is seeking to hire a full-time Desktop Support Technician II, to help manage desktop/laptop security, technology systems and software needs of this rapidly growing educational institution. To apply, email your résumé to hr@svu.edu. Cover letter and professional letters of recommendation encouraged.

The University. Southern Virginia University is a rapidly growing, private undergraduate liberal-arts University. Nestled in the Blue Ridge Mountains at the southern end of the Shenandoah Valley, the University maintains standards aligned with the values of The Church of Jesus Christ of Latter-day Saints, and welcomes students & employees of any religious persuasion who share those values. Applicants are invited to learn more about the University at svu.edu.

  • Key Responsibilities and Skills:
  • Workstation Skills, Tier II or III
  • Knowledge of JAMF and SSCM for application packaging
  • Create Workstation images for Windows and Mac OS operating systems
  • Manages desktop/laptop security, technology systems and software in support of faculty/staff and students
  • Trains and manages student assistants
  • Maintains up-to-date inventory
  • Communicates timely and effectively, providing excellent client service and consulting expertise
  • Ability to creatively troubleshoot, identify and mitigate issues, and keep up-to-date with security trends and new technologies.
  • Other related duties and assignments as assigned
  • Minimum Requirements:
  • IT client service experience
  • IT desktop/laptop security & technical troubleshooting experience
  • Higher Education experience preferred

Southern Virginia University Mission Statement
We are a private, self-reliant, residential University aligned with The Church of Jesus Christ of Latter-day Saints and its principles and values. Our mission is to gather faithful Latter-day Saints and like-minded students, lift them in intellect, character, and spirituality, and launch them into successful lives and careers.

Culture & Environment
We believe in collaboration and honest feedback, and in being kind and respectful to one another while providing excellent customer service to the individuals we serve across the University. We foster a work environment courtesy, respect, diversity, and inclusion. Team members are expected to have exceptional self-motivation and time management skills. Southern Virginia is an equal opportunity employer. Review of applications will begin immediately.